Refund policy

Return & Refund Policy

Last Updated: October 26, 2026

At Pretty Seedy Garden, we believe every little seed should bring a whole lot of happiness! We want you to love everything you grow with us. If something isn't quite right with your order, we're here to help make it right.

30-Day Return Policy

We happily accept returns of eligible products within 30 days of delivery.

To qualify for a return:

Seed packets must be unopened, unused, and in their original packaging.
Gardening gifts and accessories must be unopened, unused, and in their original condition.
Return requests must be submitted within 30 days of delivery.
Proof of purchase, such as an order number, may be required.

Free Return Shipping

We've got you covered!

Pretty Seedy Garden pays for return shipping on approved returns.

Once your return is approved, we'll provide instructions and a prepaid return shipping label when applicable.

Please contact us before sending anything back so we can ensure your return is processed correctly.

Damaged, Defective, or Incorrect Orders

Oh, no! Sometimes packages have a rough journey.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

When contacting us, please include:

Your order number.
A brief description of the issue.
Photos of the damaged item or packaging, if available.

We'll review the situation and work with you to arrange an appropriate refund or replacement.

Non-Returnable Items

For product quality and safety reasons, we generally cannot accept returns of:

Opened or used seed packets.
Seeds that have already been planted.
Opened or used gardening gifts and accessories.
Items damaged through misuse or improper handling after delivery.

Exceptions may apply to damaged, defective, or incorrect items and where required by applicable law.

Annual Seed Subscriptions

Our annual seed subscriptions are designed to bring a little gardening magic throughout the year!

Subscription Cancellations

Customers may cancel future subscription renewals at any time through their customer portal.

Canceling future renewals prevents additional subscription charges but does not automatically cancel shipments included in the current paid subscription year.

Subscription Refunds

Before the First Shipment

Customers who cancel their annual subscription before the first shipment has been dispatched are eligible for a full refund of their current annual subscription payment.

After the First Shipment

Once the first shipment has been dispatched, the current annual subscription payment becomes nonrefundable, except where required by applicable law.

Customers who cancel future renewals after their first shipment will continue receiving the remaining scheduled deliveries included in their paid subscription year.